ShooWin sells game- and team-specific reservations for the right to purchase a ticket if your team qualifies to play in the game. When you purchase a non-refundable reservation you are also agreeing to purchase the tickets at the price that was disclosed to you at the time of purchase or at a later date, if your team qualifies for the game. ShooWin charges your credit card for the cost of the tickets (as shown on the reservation or marketplace page), plus any applicable shipping fees (as shown on the reservation or marketplace page) as soon as your team qualifies for the game. All ticket sales are final and there are no refunds.

1. Select your team and game.
2. Select the seating zone.
3. Select the quantity and click "Add to Cart".
4. Enter your credit card information and follow the prompts to Buy Now.

If your team does qualify for the game, ShooWin charges your credit card for the cost of the tickets (as shown on the reservation or marketplace page), plus any applicable shipping fees (as shown on the reservation or marketplace page) as soon as your team qualifies for the game. All ticket sales are final and there are no refunds. You will receive your tickets based on the timeline and delivery method described on the reservation or marketplace page.

If your team does not qualify for the game/event all you have paid is the cost of the reservation. You do not owe anything else.

ShooWin purchases tickets and partners with teams, leagues, conferences, and other ticket providers to provide 100% guaranteed tickets to the games you want to attend.

Ticket delivery is determined by the ticket provider and varies for each game. Specific instructions are located on the reservation and marketplace pages and options include FedEx/UPS/USPS shipping and electronic (mobile or Print at Home). You will always have your tickets at least one business day before the game but often times, a week beforehand. You will receive specific delivery instructions as soon as your team has clinched its spot in the game.

Your seats will be located in the seating zone associated with your ShooWin Reservations purchase. ShooWin will provide you with the specific section, row, and seats once your team has clinched a spot in the game. The number of seats together that we can guarantee is determined by the ticket provider and varies for each game. Specific guidelines are located on the reservation and marketplace pages. We can always guarantee at least two (2) seats together) and sometimes as many as ten (10). We will try our best accommodate more than this, but cannot guarantee it.

Buying a ShooWin Reservation simply means you now own the rights to those tickets if your team qualifies for the game/event. Bidding on a ShooWin Reservation means that you are attempting to buy a reservation from another fan at a price lower than the current market price. You are creating your own price in hopes of the other fan accepting your bid price.

If you place a Bid in the market you are simply telling the market you don't want to pay the current ShooWin Reservation price or choosing to do so because the initial allocation is sold out. Your Bid will be displayed in the market allowing other fans who already hold ShooWin Reservations to match both your price and quantity. Your Bid will remain active until another fan either accepts the Bid, you cancel the Bid, or the market closes. How to Bid: 1. Select your team/event. 2. Select the seating zone. 3. Select the quantity. 4. Select Place a Bid, which is next to the current Bids and Offers to Sell. 5. A pop-up will appear where you will enter your Bid. 6. Enter in your Credit Card Information on follow the prompts. 7. Once complete your Bid under the header "My Bids".

You may cancel your Bid at anytime. After you have cancelled your Bid the funds will be deposited into your ShooWin wallet and are available for withdrawal.

Any User who currently owns ShooWin Reservations can place them for sale at any time before the market closes. How do I place an offer-to-sell? 1. Click on the ShooWin Reservation Card located under My Reservations in My Account. 2. Click on the arrow located at the bottom of the team card. 3. Select both the quantity and enter your price (per ShooWin Reservation). 4. Click Sell.

You can request a withdrawal at any time. If you use PayPal, the credit will be deposited in your account within 5 business days. If by check, you will receive the credit within 15 business days.

Student-athletes, athletics department staff members, non-athletics department staff members with responsibilities within or over the athletics department (e.g., chancellor or president, faculty athletic representatives, or any individual to whom athletics reports) and conference office staff members may purchase a Reservation but may not sell or exchange the Reservation at a price or value greater than the initial purchase price.

ShooWin charges the following fees if applicable:
1. Buyer’s transaction fee: 10% of the reservation cost or a $5 minimum
2. Seller’s transaction fee: 15% of the reservation cost or a $5 minimum
3. Buyer’s handling fee (charged only if your team makes the game): 10% of the ticket cost
4. Overnight shipping: $30