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TESTIMONIALS
See What Our Fans Think
ShooWin is an A+ service! This is such a novel concept and has provided me with the opportunity to attend events that I otherwise never would have. I am a huge proponent and have gotten a lot of peers and colleagues to use the platform.
I've had nothing but great experiences with ShooWin and can attest to the great customer service as well. Keep up the great work, you've got a customer for life!
Danny Steinmetz
ShooWin made our PSU football season even more memorable than the Nittany Lion's performance by providing a service for once in a lifetime VIP seats. ShooWin's customer service experience was even better - they responded to all of our questions in a timely manner.
We wholeheartedly recommend this service and would use it again! Much better than any other ticket buying experience we've had in the past.
Neil Erlichman & Family
I just wanted to let you and your team know that I am very satisfied with your customer service responsiveness and your patience dealing with all of my questions and concerns! It is not often that a company is as prompt and polite and it was truly appreciated!
As a result I will continue to be a satisfied customer of ShooWin whenever I need tickets! Please feel free to forward this to your supervisor so they are made aware of the fine work your team does.
Jeff Gubernath
FAQ
Check Our FAQ
» When will I receive my tickets?
Ticket delivery is determined by the ticket provider and varies for each game. Specific instructions are located on the reservation and marketplace pages and options include FedEx/UPS/USPS shipping and electronic (mobile or Print at Home). You will always have your tickets at least one business day before the game but often times, a week beforehand. You will receive specific delivery instructions as soon as your team has clinched its spot in the game.
» What does Ticket Cost TBD mean?
If TBD appears anywhere in the purchase process it means that the ticket cost is not yet available as the team has not published what the face value of the ticket is. A face value ticket cost is printed on the ticket that you will receive and not determined by Shoowin.
» What are ShooWin Reservations and how are they different than tickets?
ShooWin Reservations are team and game specific reservations for the guaranteed right and obligation to purchase a ticket if the team you have chosen qualifies to play in the game.
» When does ShooWin stop selling reservations?
Shoowin stops selling reservations when the teams are decided for the specific event.
» What is the total amount that I pay?
ShooWin sells game- and team-specific reservations for the right to purchase a ticket if your team qualifies to play in the game. When you purchase a non-refundable reservation you are also agreeing to purchase the tickets at the price that was disclosed to you at the time of purchase or at a later date, if your team qualifies for the game. ShooWin charges your credit card for the cost of the tickets (as shown on the reservation or marketplace page), plus any applicable shipping fees (as shown on the reservation or marketplace page) as soon as your team qualifies for the game. All ticket sales are final and there are no refunds.
» How do I purchase a ShooWin Reservation?
1. Select your team and game.
2. Select the seating zone.
3. Select the quantity and click "Add to Cart".
4. Enter your credit card information and follow the prompts to Buy Now.
» What happens when my team qualifies to play in the game?
If your team does qualify for the game, ShooWin charges your credit card for the cost of the tickets (as shown on the reservation or marketplace page), plus any applicable shipping fees (as shown on the reservation or marketplace page) as soon as your team qualifies for the game. All ticket sales are final and there are no refunds. You will receive your tickets based on the timeline and delivery method described on the reservation or marketplace page.
» What happens if my team does not qualify to play in the game?
If your team does not qualify for the game/event all you have paid is the cost of the reservation. You do not owe anything else.
» Where does ShooWin get the tickets?
ShooWin purchases tickets and partners with teams, leagues, conferences, and other ticket providers to provide 100% guaranteed tickets to the games you want to attend.
» When will I receive my tickets?
Ticket delivery is determined by the ticket provider and varies for each game. Specific instructions are located on the reservation and marketplace pages and options include FedEx/UPS/USPS shipping and electronic (mobile or Print at Home). You will always have your tickets at least one business day before the game but often times, a week beforehand. You will receive specific delivery instructions as soon as your team has clinched its spot in the game.
» Where are the seats located?
Your seats will be located in the seating zone associated with your ShooWin Reservations purchase. ShooWin will provide you with the specific section, row, and seats once your team has clinched a spot in the game. The number of seats together that we can guarantee is determined by the ticket provider and varies for each game. Specific guidelines are located on the reservation and marketplace pages. We can always guarantee at least two (2) seats together) and sometimes as many as ten (10). We will try our best accommodate more than this, but cannot guarantee it.
» What is the difference between buying and bidding on a Reservation?
Buying a ShooWin Reservation simply means you now own the rights to those tickets if your team qualifies for the game/event. Bidding on a ShooWin Reservation means that you are attempting to buy a reservation from another fan at a price lower than the current market price. You are creating your own price in hopes of the other fan accepting your bid price.
» How does the Bidding Process work?
If you place a Bid in the market you are simply telling the market you don't want to pay the current ShooWin Reservation price or choosing to do so because the initial allocation is sold out. Your Bid will be displayed in the market allowing other fans who already hold ShooWin Reservations to match both your price and quantity. Your Bid will remain active until another fan either accepts the Bid, you cancel the Bid, or the market closes. How to Bid: 1. Select your team/event. 2. Select the seating zone. 3. Select the quantity. 4. Select Place a Bid, which is next to the current Bids and Offers to Sell. 5. A pop-up will appear where you will enter your Bid. 6. Enter in your Credit Card Information on follow the prompts. 7. Once complete your Bid under the header "My Bids".
» Can I cancel my Bid?
You may cancel your Bid at anytime. After you have cancelled your Bid the funds will be deposited into your ShooWin wallet and are available for withdrawal.
» How can you sell your reservation?
Any User who currently owns ShooWin Reservations can place them for sale at any time before the market closes. How do I place an offer-to-sell? 1. Click on the ShooWin Reservation Card located under My Reservations in My Account. 2. Click on the arrow located at the bottom of the team card. 3. Select both the quantity and enter your price (per ShooWin Reservation). 4. Click Sell.
» How do I withdraw credit from my Wallet?
You can request a withdrawal at any time. If you use PayPal, the credit will be deposited in your account within 5 business days. If by check, you will receive the credit within 15 business days.
» Market rules for NCAA individuals with responsibilities within or over the athletics department:
Student-athletes, athletics department staff members, non-athletics department staff members with responsibilities within or over the athletics department (e.g., chancellor or president, faculty athletic representatives, or any individual to whom athletics reports) and conference office staff members may purchase a Reservation but may not sell or exchange the Reservation at a price or value greater than the initial purchase price.
» Transaction Fees
ShooWin charges the following fees if applicable:
1. Buyer’s transaction fee: 10% of the reservation cost or a $5 minimum
2. Seller’s transaction fee: 15% of the reservation cost or a $5 minimum
3. Buyer’s handling fee (charged only if your team makes the game): 10% of the ticket cost
4. Overnight shipping: $30
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HOW IT WORKS
Guarantee Yourself Face Value Tickets To The Game, If Your Team Goes
Real Fans Deserve
Real Prices
Guaranteed face value tickets for every big game
1
Choose your team and seats
2
Secure your reservations
3
When your team makes the game, you get guaranteed FACE VALUE tickets.
230 Park Ave. · 3rd Floor · New York, NY 10169 · USA
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